Privacy Policy

Effective date: July 21, 2026

Affordable Air Service, INC (“Affordable Air Service,” “we,” “us,” or “our”) operates the website affordableairnow.com and provides HVAC and plumbing services across Florida's Emerald Coast, including Santa Rosa Beach and the surrounding Emerald Coast communities. We respect your privacy and are committed to being transparent about the information we collect and how we use it. This Privacy Policy explains our practices for our website and the services we provide. Our business address is 116 Bishop Tolbert Rd, Santa Rosa Beach, FL 32459.

By using our website or contacting us, you agree to the practices described in this policy.

Information We Collect

Information you provide

When you request service, ask for an estimate, submit a contact or careers form, apply for financing, or otherwise communicate with us, we may collect the information you choose to give us, such as:

• Your name
• Phone number
• Email address
• Service or mailing address
• Details about your HVAC or plumbing request, home, or equipment

Information collected automatically

When you visit our website, we (and the analytics tools named below) may automatically collect standard technical information such as your IP address, browser type, device and operating system information, the pages you view, and general on-site activity. This helps us keep the site secure and understand which pages help homeowners.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and schedule, confirm, and provide service
• Prepare estimates and follow up on requests you start with us
• Communicate with you about your appointment, account, or project
• Direct you to our third-party financing partner when you choose to apply
• Improve our website, services, and customer experience
• Protect against spam, fraud, and misuse, and comply with the law

We do not sell your personal information.

Text Messages (SMS)

If you give us your phone number and agree to be contacted, we may call or text you about your service request, appointment, or account. Message frequency varies, and message and data rates may apply. You can opt out of text messages at any time by replying STOP, or reply HELP for help. Consent to receive texts is not a condition of purchasing any product or service. Mobile opt-in data and consent are not shared with third parties for their marketing. See our Messaging Terms & Conditions for full program terms.

How We Share Information

We share personal information only as needed to run our business, and never for sale:

• With trusted service providers that help us operate — for example website hosting, form delivery, spam filtering, and communications — under agreements that limit their use of it
• With our financing partner, GoodLeap, only when you choose to apply for financing (the application is completed on the lender’s own secure website)
• When required by law, legal process, or to protect our rights and safety

This does not include your mobile opt-in or SMS consent data.

Cookies & Analytics Tools

Our website uses a small, specific set of tools. We name each one so you know exactly what is running:

• Google Analytics 4 & Google Tag Manager — website usage measurement (which pages are viewed, general traffic patterns). These run under Google Consent Mode v2: in regions that require prior consent, storage and advertising signals stay off until you allow them; elsewhere you can opt out at any time using the controls described below.
• Google reCAPTCHA — protects our forms from spam and abuse. Its use is subject to Google’s Privacy Policy and Terms of Service.
• Google Fonts — loads the typography used across the site.
• Cookie-preference manager — remembers your consent choices for analytics and advertising cookies.

You can manage cookies through your browser settings and through the cookie preferences banner on this site (reopen it any time from the “Cookie Settings” link in the footer). We honor region-based consent requirements automatically and honor the Global Privacy Control (GPC) browser signal as an opt-out of advertising cookies. We do not currently use cross-site advertising or behavioral ad targeting on this site.

Payment Security

This website does not collect, transmit, or store credit card or bank account numbers. When you pay for service, payment is handled directly by our secure payment and invoicing providers. Financing offered through our Financing page is completed entirely on GoodLeap ’s own secure website and is governed by that lender’s privacy policy and terms — we never see or store your full application or card details.

Data Security

We use reasonable administrative and technical safeguards to protect your information from unauthorized access, misuse, or disclosure. No method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

Children’s Privacy

Our website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will delete it.

Your Privacy Choices — Do Not Sell or Share My Personal Information

Affordable Air Service, INC does not sell your personal information, and we do not share it for cross-context behavioral advertising. You can still exercise the following choices at any time:

• Opt out of promotional emails using the unsubscribe link in any email
• Reply STOP to opt out of text messages (reply HELP for help)
• Turn off analytics/advertising cookies using our cookie banner or your browser
• Enable the Global Privacy Control (GPC) in your browser — we treat it as a valid opt-out signal
• Contact us to access, correct, or delete the information we hold about you

Your California Privacy Rights

Under the California Consumer Privacy Act as amended by the CPRA (Cal. Civ. Code §1798.100 et seq.), California residents have the right to:

• Know what personal information we collect, use, and disclose, and request a copy
• Delete the personal information we hold about you
• Correct inaccurate personal information
• Opt out of the sale or sharing of personal information — we do not sell or share, so no opt-out is required, but you may still register your preference
• Limit the use of sensitive personal information — we do not collect sensitive personal information beyond what is needed to provide service
• Non-discrimination — we will never deny service, charge a different price, or provide a different level of service because you exercised a privacy right

Residents of Florida and other U.S. states with comprehensive privacy laws may have similar rights to access, correct, delete, or opt out. To exercise any of these rights, email [email protected] or call (850) 460-2648. We will verify your request using the contact information you provide and respond within the time required by law. You may designate an authorized agent to submit a request on your behalf.

Changes to This Policy

We may update this Privacy Policy as our services or the law change. The effective date at the top reflects the latest revision; continued use of the website after an update means you accept the revised policy.

Contact Us

Questions about this policy or how we handle your information? Reach us at:

• Affordable Air Service, INC
• 116 Bishop Tolbert Rd, Santa Rosa Beach, FL 32459
• Phone: (850) 460-2648
• Email: [email protected]