Frequently Asked Questions

We serve Santa Rosa Beach, Destin, Miramar Beach, Freeport, Fort Walton Beach, Panama City Beach, Rosemary Beach, and the surrounding Northwest Florida communities. Not sure if you're in our coverage area? Give us a call at (850) 460-2648 and we'll let you know right away.

Yes. Affordable Air Service is fully licensed and insured — HVAC CAC1821415 and Plumbing CFC1431357. Our technicians are EPA-certified, trained, professional, and equipped to work safely in your home.

Affordable Air Service was founded in 2018 and later absorbed Brown's Plumbing & Heating, uniting both expert teams under one roof. Over 20 years of trusted, family-owned service rooted across Florida's Emerald Coast. We're locally owned and operated, carrying on that decades-long reputation for honest, dependable service.

HVAC: We're available 7 days a week from 8:30 AM to 9:00 PM — including weekends and holidays.

Plumbing: Monday through Friday, 9 AM to 5 PM. We do not offer after-hours or emergency plumbing service.

In our hot, humid Gulf Coast climate, your AC works hard nearly year-round. We recommend a professional tune-up at least once a year — ideally in the spring before peak cooling season. A maintenance plan keeps your system efficient, prevents breakdowns, and protects your manufacturer warranty.

We're a proud Daikin Comfort Pro and also sell and service Goodman, Bryant, Carrier, Rheem, Trane, Lennox, American Standard, Tempstar, Amana, Hisense, Concord, and most other major makes and models.

As a rule of thumb, if your system is more than 10–15 years old, needs a costly repair, or your energy bills keep climbing, replacement is often the smarter long-term investment. We provide free estimates on new systems and will give you an honest recommendation — never a hard sell.

Mini-splits are excellent for additions, garages, sunrooms, and rooms your ductwork never reached. They're ultra-efficient, quiet, and offer room-by-room temperature control. We'll help you decide whether a mini-split or a traditional system fits your needs and budget best.

Yes — we're a full-service HVAC and plumbing company. From water heaters (including tankless), kitchen and bathroom plumbing, and garbage disposals to pipe repair, our team handles it all under one roof during regular plumbing hours (Monday–Friday, 9 AM–5 PM).

No. Plumbing service is available Monday through Friday, 9 AM to 5 PM only. We do not offer after-hours or emergency plumbing service.

Tankless water heaters provide endless hot water on demand, take up less space, and can lower energy costs over time. They're a great upgrade for many Emerald Coast homes — we'll assess your hot-water needs and recommend the right solution.

Yes — we provide free estimates on new system installations and replacements. There's no obligation and no pressure, just an honest assessment of your options.

We do. Through our financing partner GoodLeap, you can apply online in minutes with a soft credit pull and spread the cost of a new system into low monthly payments. Qualifying systems may also be eligible for up to a $2,000 federal tax credit.

Yes! We proudly extend a 10% discount to active and retired military, first responders, and senior citizens. We also run a seasonal $95 maintenance special in spring and fall. Ask us about current offers when you call.

Our $180 Customer Care Plan covers two maintenance tune-up visits per year (spring and fall) for one system, plus a 10% discount on repairs and service. Additional systems can be added for $100 each. It's the easiest way to keep your equipment running its best.